At Royal Swad, we take utmost care to ensure that your orders are delivered safely, on time, and in perfect condition. Please read our shipping policy carefully.
1. Shipping Locations
- We currently deliver to selected pin codes across India.
- Customers are requested to check availability before placing an order.
2. Processing Time
- Orders are usually processed within 24 hours of confirmation.
- Orders placed after business hours or on holidays will be processed on the next working day.
3. Delivery Time
- Standard delivery takes 3–7 business days, depending on your location.
- For remote areas, delivery may take a little longer.
- Delays may occur due to courier service issues, weather, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before you make payment.
- Free shipping may be offered on selected products or above a certain order value, as mentioned on the website.
5. Order Tracking
- Once your order is shipped, you will receive a tracking ID/link via SMS or email to monitor your shipment.
6. Failed Deliveries
- If the delivery fails due to incorrect address, unavailability of the customer, or refusal to accept the order, the shipping charges will not be refunded.
- A re-delivery attempt may be made at additional cost.
7. Responsibility
- Royal Swad ensures proper packaging and handover to trusted courier partners.
- Once shipped, any delays or damages caused during transit are the responsibility of the courier service, but we will assist in resolving such issues.
📌 Note: Since we deal in perishable food products, please ensure someone is available to receive the order at the provided address.
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